The City of Hailey owns and operates a POTW (Publicly Owned Treatment Works)
that treats domestic and commercial wastewater. The type of plant is known as an
SBR (Sequential Batch Reactor) and the objective of treatment is to remove as much of
the nutrients (e.g. nitrogen, phosphorus, dissolved organic matter) and solids
(e.g. grit, suspended organic matter) as possible. This is accomplished through
several steps and takes about 8 hours from the time the wastewater enters the plant
until the discharge is put into the river.
A permit is required prior to any new connection to the municipal wastewater system. An Application for Water and Wastewater Permit should be submitted. Once the application is reviewed and approved, and all applicable fees are paid, the permit is issued.
For questions about new connections, please call the Public Works Department at 208-788-9830, ext. 1.
When someone purchases a home, in the majority of cases the City of Hailey automatically receives the information from the title company, and transfers the utility bill into the new owners name.
In order for a tenant to receive a utility bill, the city requires an Owner/Tenant Agreement to be on file.
For questions about new accounts, please call the Utility Billing Clerk at 208-788-4221.
A. No. There are several reasons why disposing of
cooking grease down the drain is a bad idea:
1) Even if you use hot water to wash it down, once the water cools down further
along in your sewer pipe, that grease will solidify and coat the pipe.
This will eventually clog your pipe and possibly cause a back-up into your home.
2) If a lot of grease gets into the sewer system, the lines get restricted causing
the wastewater to go septic giving off a rotten-egg odor. It can also dissolve
concrete in the system. There is also increased risk of having back-ups into
many homes.
3) Once that grease gets to the treatment plant, it is very difficult to treat and
ends up causing unwanted problems at the plant.
Please note: all restaurants in the City of Hailey are required to have a grease
trap installed and maintained so most of our major source of grease is residential.
Please dispose of your grease in the trash.
A. No, please do not dump antifreeze, motor oil, or other car fluids into the sewer system. These fluids are toxic to the organisms at the plant that are used to treat the wastewater. Please contact your local service station about where you can dispose of these items. Ohio Gulch Transfer Station will take small amounts of motor oil only.
A. We would prefer you didn't flush dental floss, paper towels, or other things not intended for the toilet. These get wrapped around components in the system and cause blockages. Please dispose of these items in the trash.
A. The property owner is responsible for their service from the home/business to the main sewer line, including the connection at the main-line pipe. The city is responsible for maintaining the sewer main lines.
A. That is how we maintain the sewer lines. With that truck, we clean out the sewer lines on a regular basis and vacuum out any material blocking the lines such as tree roots, rocks, grease, etc.
A. We would like everyone in the city to come see what we do at the plant. If you would like a tour please call 208-578-2211, ext. 2, to set up a time. We only need a couple days advance notice. Teachers of all grade levels are encouraged to bring their science classes.
Steve Holyoak
Wastewater Division Manager
Phone: 208-578-2211, ext. 2
E-mail: steve.holyoak@haileycityhall.org